The client intended to make use of business intelligence for further business expansion plans and required a POS system that will align with his plans.
Basically, an integrated POS system that can help manage the finances, employee deployment, customer feedback and other important aspects of a retail store management.
Lack of sales, purchase, staff deployment and inventory records at hand resulted in mismanagement and ineffective results.
Mismanagement at the initial level reduced the overall sales figures, reduced employees’ job satisfaction level and productivity and last but not the least reduced the rate of positive customer feedbacks.
The POS provided by us provided some insightful information to the management such as the increase or decrease in footfall at different times of the day, employee deployment etc.
The owner was able to make alterations in staff placement according to the customer inflow and decrease the checkout time, avoid delay in services and improve the overall shopping experience for customers.