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For the majority of people, planning to move to a new place or a whole new city becomes worrisome when they think of packing and moving of their entire stuff. Well, let me tell you, it's natural to be stressed in such scenarios, however, in today's digital era, it has become a lot easier to pack and move things around with the help of professional packers and movers.
This is because, nowadays, an On-Demand Movers and Packers App does a pretty wonderful job in making packing and moving easier & faster for people at their own convenience with the use of their smartphones in a few clicks. Moreover, they are able to choose their preferred timings, locations, track vehicles, etc.
Download Free Ebook of Packers & Movers App Development Process
And since people keep on moving more, nowadays, because of their work or other reasons, the packers and movers industry demands extra attention when it comes to the marketplace, especially good/advanced features or smart mobility.
And hence, in order to stay ahead in the game at all times, a company has to know Features before developing Packers and Movers App. So what are the potential considerations for features while Developing On-Demand Mover and Packers App? Or, what are the must-have key features of a Mover and Packers App?
Well, here we have the Top 5 Smart Mobility Solutions for Movers and Packers Companies:
On-Demand Movers and Packers App development for Customer Satisfaction
It doesn't matter if it's about ordering clothes or food or other on-demand services at your doorstep in the comfort of your own space, everything could be done with a smartphone by installing the relevant apps. Well, most people are quite familiar with this use of updated mobile technology already and they might have been using a few of these apps for every day or weekly things like a salon.
This is because of the convenience these apps provide in terms of money, time and energy usage without much hassle while ordering or canceling the bookings. And when companies offer smart mobility solutions with the immediate services keeping the customer convenience a priority in the Mover and Packers Application Feature List, they stand strong in front of their market competition. Here is a list of a few services:
Hassle free service with the use of an intuitive UI
Comfortable service for customers
Book now/schedule it for later
To be at-ease and Flexible service for customers
Real-time Online Tracking for Customer Convenience
An on-demand app, which has the feature of real-time online tracking, provides the customer with the convenience of choosing the location they have their goods at or the location they have to move or drop their goods at, tracking the location of the vehicle all the while and more.
The amazing GPS option used by the Movers and Packers companies helps people get the job of packing and moving done at real ease without worrying about the access to know where their goods are at what time. People are able to rely upon the movers and packers company by tracking and monitoring their movement. Here is a list of a few services:
Live/real-time location tracking of the goods
Convenient for transporting/moving goods at a longer distance
GPS tracking and scoring
Easy to note the arrival time and location
Integration of Cost Estimator Tool for Customers
Considering what type of things/goods, their overall weight of goods, distance from and to which the goods have to be picked and then transported, tariff, etc. the integration of cost estimator tool helps customers to understand what they are actually paying for. Moreover, this is how the overall cost for the services is estimated and worked out right on-the-spot.
Apart from this, in order to get a quote for customized services, the app by movers and packers companies must be developed with a smart algorithm, which makes the quote generation quicker & easier. Here are a few things to include:
Pre Service Fare Calculation
Customized service calculation depending upon the type of goods, weight, distance, and more.
Customers get what they are charged for
Get the quotation instantly
Digital Payment Methods for Quick & Easy Payments
Nowadays, with the use of multiple online payment options, people no longer have to go anywhere to get done with their payments for packing and moving. Customers can easily pay online before or even after they get done with the service they require including the transportation of their goods.
Moreover, this can be done with the help of On-demand App Development by movers and packers companies, which implements digital wallets, debit cards, credit cards, internet banking, QR scanning, COD or more such options for quick and easy payments. Customers, as well as companies, are also able to keep the history of every transaction for security purposes. Here are a few integrations to include:
QR Scans for Payments Gateway Integration
Secure COD option for payment
Efficient management of transaction history
Development of Cryptocurrency (Wallet)
Smooth payment experience
24/7 Customer Support with Chatbots
Well, the 24/7 chat feature is one of the best On-Demand Packers and Movers App Features for customers at present. Movers and packers companies, with the use of AI-based Chatbots (which is an austere software required to read and respond to text messages or voice messages from users), are helping and assisting their users in order to convey them any type of information they require at any time related to their goods or other.
Apart from that, the use of AI Chatbots helps in dealing with multiple chats for assisting users with their queries at the same time even more efficiently.
24/7 availability of customer support
Personalized user support
Fast response time
Proactive user interaction
In the end, the above Mover and Packers Application Feature List or the Smart Mobility Solutions for Movers and Packers Companies could not be skipped in any case while developing an on-demand packers and movers app considering the present era. Moreover, it’s always crucial to keep a check at customer’s reviews and ratings to keep on improvising the app features and other things.