Artificial Intelligence (AI) once just a buzzword now plays a key role in many industries. It has an impact on how companies do business, including eCommerce. The world of online retail moves fast, with customer needs always shifting and fierce rivalry.
Businesses look to AI to stay ahead of the competition. Consequently, AI integrated eCommerce Apps are causing a revolution in eCommerce. They give shoppers a better time with image-based search, personalized experiences, chatbots, and more.
Top eCommerce apps are also setting new standards for efficiency and innovation using AI.
Top AI eCommerce Apps leverage machine learning, data analytics, and automation to improve various aspects of online shopping. eCommerce business models are striving to stay ahead of competitors by integrating top AI eCommerce apps. This strategic move aims to boost sales and growth.
The integration of top AI eCommerce applications is more than a trend; indeed, it’s reshaping the entire industry. With its data-driven nature, eCommerce is an ideal environment for AI to thrive.
With the continuous evolution of AI, we can expect more customer-centric solutions that will only add to the business’ growth.
However, don’t take our word for it, check out the stats for yourself in the next segment.
Adaptation of Top AI eCommerce Apps- Statistics
“Artificial Intelligence in eCommerce has increased tremendously in the past 5 years and it’s only going to increase in the coming years as according to a recent study, 84% of eCommerce businesses are either actively working AI solutions into their business or have it as a top priority.” Source: Statista
The surging popularity of AI in eCommerce stems from its ability to deliver what customers crave (personalization), optimize costs through advanced solutions, and unlock valuable customer insights that drive better business decisions.
The best eCommerce apps help business owners save costs while inventory optimization. In fact, there is a study which revealed:
“AI-powered forecasting can help businesses reduce inventory costs by up to 75%.” Source: NitroPack
“Retailers using AI report a 45% improvement in customer retention rates, underscoring the effectiveness of personalized shopping experiences in driving customer loyalty.” Source: Stratoflow
*If you are also planning on starting your own eCommerce business, explore some of the eCommerce ideas here.
Top AI eCommerce Applications and Its Benefits
Amazon
Amazon stands out as one of the top choices for customers when it comes to online shopping apps. This retail giant has a global presence and provides its users with one of the best eCommerce apps.
Through the years, Amazon has mastered personalization. Furthermore, growing its product selection, venturing into new markets, and enhancing its tech backbone.
The Amazon eCommerce app, which debuted in 2008, has seen many technological updates. Each change aims to boost its design, additionally leading to an improved experience for users.
Key Features:
Amazon has one of the best apps for eCommerce business making it a powerhouse of features focused on providing its customers with the smoothest shopping experience. Some of the standout features it has:
User-friendly Interface- Amazon’s eCommerce app is designed in an intuitive way which allows its users to navigate through the application easily skimming through millions of products. Significantly, its AI-powered search solution allows customers to find exactly what they need with its filters and sorting options.
Personalized Recommendations- Its sophisticated algorithm has made Amazon’s eCommerce app the pioneer of personalization. The app offers product recommendations personalized on customer’s browsing history, past purchases, their preferences. Consequently, it enhances the customer journey and drives up sales.
Alexa Integration: Advanced voice search in products, ordering, and tracking of deliveries with the implementation of Amazon’s eCommerce virtual assistant, Alexa.
One-Click Ordering: Amazon’s patented one-click ordering that makes checkout so fast and easy to order anything.
Technological advancements like AI, machine learning, augmented reality, a mobile-first approach, and global reach have positioned Amazon as a leading eCommerce app.
Sephora
Sephora is a global beauty retailer of a wide array of cosmetics, skincare, and fragrance products. Sephora’s success in the digital age centers on how their eCommerce app has redefined the beauty shopping experience.
Let’s delve deeper into how Sephora revolutionized shopping for its customers.
Key Features:
Augmented Reality: Sephora’s eCommerce app is known to put technology and beauty together. With the Virtual Artist feature powered by AR, users can try on makeup virtually. Basically, this tool can be used to see how different makeup products would look on a customer’s skin tone.
Exclusive App Only Offers and Rewards: Beauty Insider, Sephora’s rewards program, is right inside its eCommerce app. It provides customers with exclusive offers and rewards. Sephora’s eCommerce app allows customers to access special promotions, unique product launches, and sales.
Personalized Beauty Consultations- Sephora’s eCommerce app offers virtual consultations with beauty experts taking its personalization feature to a level ahead. All in all, this feature bridges the gap between online and in-store experiences.
Sephora’s eCommerce app is a prime example of how AI can transform customers’ shopping experience in the way they discover and purchase beauty products.
eBay
eBay’s eCommerce app has consistently maintained its global retailer status throughout the years, thereby making it a must-have app for both sellers and buyers. It is known for its huge marketplace and auction style listings.
Some key features that make eBay one of the top AI eCommerce applications:
Key Features:
Seller Tools and Analytics: eBay app serves as a strong tool for sellers, making listing and managing products easy. Anyone can make listings of their items by simply uploading photos along with their descriptions directly from their phones. Afterwards, sellers can understand sales performance through built-in analytics and make informed decisions.
Auction-Style Listings: eBay’s unique auction-style listings can have buyers offer what they would want to pay for products and, in the process, get great deals on various products. The application facilitates easy placement and tracking of bids, as a result buyers are never left out in buying opportunities.
Sustainability and Resale: eBay’s eCommerce application induces sustainability through resale options. This does not only reduce waste but, in addition, offers the customer cheap options for a new product. The Certified Refurbished program of the app ensures quality refurbished products are bought with confidence.
Whether you want to buy or sell, this eCommerce application of eBay facilitates customers in doing so with convenience and effectiveness globally.
H&M
H&M’s eCommerce app demonstrates the smooth integration of style and technology, concurrently offering its customers a platform where fashion enthusiasts can explore, select, and buy the ongoing trends with ease.
The app’s key features include its sleek design and user-friendly interface amongst others:
Key Features:
Visual Search- This is one of the outstanding features which makes H&M one of the best AI mobile applications. Customers can take photos or upload images of items they like, and the app then recommends similar products available in H&M’s catalog.
Integrated Loyalty Program: H&M Member is their loyalty program, integrated into the app. As a result, all members who have signed up for their loyalty program can track their points easily, receive personalized discounts, and discover exclusive offers.
Intuitive User Experience: H&M has designed its eCommerce app to help users easily go through the app. It is organized, clean, with clear filters and categories. High-resolution pictures and detailed descriptions of the products provide all the necessary information to guide and inform purchases.
H&M has been one of the top AI eCommerce apps explicitly focused on user experience and advanced technologies. It has created a customer-centered shopping experience, addressing the modern consumer’s demands in today’s consumer-driven market.
Walmart
Walmart has charted a strategic, strong course into the realm of eCommerce. It has invested heavily in the eCommerce app, realizing that consumers are changing their purchasing behavior to shop online.
The app caters to the needs of any buyer who wants convenience, variety, speed, and much more. Moreover, some of the key features that make it the best app for any eCommerce business are:
Key Features:
Convenient Shopping Experience: Walmart’s app provides numerous ways of shopping according to users’ needs. Users could opt for home delivery, in-store pickup, and curbside pickup. The last one, which is curbside pickup, has reached extreme popularity, especially during the COVID-19 period, since it enables contactless shopping.
Walmart Pay: The app is integrated with checkout with Walmart Pay, the mobile payment developed by the company, which allows for both convenience and security. Users can attach their payment methods to the app and complete transactions in only a few clicks, mitigating the need to carry cards or cash.
Increased Accessibility: The application is empowered to aid all users, as well as those with disabilities. Some of the features it has in place to achieve this include voice search, compatibility with screen readers, and highly readable fonts that allow anybody to shop seamlessly.
Walmart has been and continues to develop its eCommerce application. Further technological advances might see more AI-empowered attributes offering deepened integration with more Walmart’s services.
Read about Dynamic Pricing in eCommerce.
Nike
Nike’s eCommerce application is one developed to extend customers’ online shopping experience with AI. Moreover, to retain the spot as one of the top AI eCommerce applications, Nike keeps raising the bar in the digital retail world.
With an eye on staying customer-centric, Nike also brings in intuitive user interfaces and customized recommendations, to name a few.
Key Features:
Augmented Reality: By using AR, buyers can preview how a pair of Nike sneakers would look on their feet before purchasing them. This AI-driven tool works not only to provide a seamless shopping experience but also reduces the possibilities of returns.
Nike Training Club: Offers a rich library of workouts and training plans based on user level and goal. By integrating these robust fitness assets right into their eCommerce application, Nike created a self-contained ecosystem to keep users active.
Exclusive Deals and Rewards- Nike’s app offers access to exclusive deals and new releases through its built-in program. This sense of exclusivity and reward encourages users to stay engaged with the app and certainly the brand.
The application is full of Nike’s very own, never-before-seen AI tools. It’s quite incomparable to any other competitor product. They value the importance of sustainability, which shows up in the app too, with their ‘Move to Zero’ campaign.
Starbucks
Whether you’re a gourmet when it comes to coffee or just someone who needs a quick recharge in the morning, the Starbucks app delivers a seamlessly simple and personalized experience. Let’s have a look at some of the key features that make Starbucks eCommerce a must-have app for all coffee lovers.
Key Features:
Intuitive Interface: Starbucks’ application is user-oriented, clean, and easy to use, allowing users to go through the menu rapidly in search of their favorite beverages to order.
Built-In Reward System: Starbucks Rewards is what really draws in the frequent customers. Users get stars with every purchase on the app, redeemable in exchange for free drinks, food items, and other rewards. It also offers some exclusive deals and promotions for the members only, making it even more rewarding to use.
Integration with Other Platforms: The Starbucks app combines well with other platforms and services to make this experience even better. Correspondingly, users can connect their Starbucks account with their Uber Eats account for delivery orders.
A top AI eCommerce mobile app, Starbucks does much more than just order coffee; it is an all-in-one for its customers to experience seamlessly. Be it a daily visitor or some occasional visitor, the app is sure to make your coffee run smoother and more enjoyable.
Groupon
Among all the endless platforms that rank in the best eCommerce apps, Groupon offers a unique service giving its customers a bevy of deals and discounts that let shopping be affordable and exciting at the same time.
Groupon evolved into a comprehensive marketplace. For instance, it connects millions of users with local businesses and global brands.
Key Features:
Daily Deals and Discounts- Groupon’s primary allure lies in its daily deals. Customers using the Groupon app can find compelling discounts from local dining to international vacations. These offers are time-limited which creates a sense of urgency in the customers using the application.
Groupon Goods: Apart from services and experiences, Groupon Goods is an avenue that gets products to the customers at discounted prices. It allows customers to buy products at low prices and, often, with free shipping on everything from electronics to home goods.
Local and Global Reach: Groupon is a platform that bridges the gap between local businesses and consumers. It fosters community involvement and helps small entities build their businesses. Similarly, it provides global deals that become useful for travelers and international shoppers, thus becoming all-rounder expertise in many needs.
With the growth of AI in eCommerce, top eCommerce apps like Groupon will clearly have a big role in influencing future consumer behavior. As mobile shopping grows and demand for personalized, value-driven experiences rises, Groupon is well-positioned to remain a key player.
Click here to learn about eCommerce app development cost
SHEIN
Rapidly growing as a brand within the world of retail eCommerce is SHEIN. Its mobile app has played a huge role in making SHEIN the best AI eCommerce mobile app since it is specifically designed to offer users a seamless shopping experience.
Key Features:
Personalized Recommendation: It gives more personalized recommendations to its users by data analytics of the user’s previous purchases and browser behavior.
Flash Sales and Discounts: SHEIN often runs flash sales and has discount offers flashing on the face of the app, which encourages impulse buying among users.
Intuitive Navigation: SHEIN’s intuitive design makes it easy for users to scroll through products, filter categories, and buy products in a click.
The ephemeral rise of SHEIN in the world of best eCommerce apps is, undoubtedly, the result of its innovative business model and the right use of technology.
ASOS
ASOS stands for ‘As Seen On Screen’, which is a British online fashion and cosmetic retailer, mainly aimed at young adults. With over 850 brands in their choice menu, customers will surely find something to meet every taste.
Key Features:
ASOS Premier Delivery- For a yearly subscription, users get unlimited next-day delivery.
Early Access and Sales Alerts- App users often receive early access to sales and notifications about upcoming promotions.
Style Match: This is one of its kind of features, whereby users can simply upload the picture of the desired product, and this app will find and come up with related products available on ASOS.
The ASOS eCommerce application offers a complete shopping experience, satisfying a wide range of fashion needs and tastes. Additionally, it brings enjoyment to customers throughout their shopping journey. Friendly user interface, wide reach of products, and smooth shopping process make it the most used app by fashion lovers all over the world.
Namshi
Set up in the year 2011, Namshi rapidly emerged as one of the leading online fashion destinations within the Middle East. Essentially invented for fashion, the app later grew to include beauty, home decor, and lifestyle products in its repertoire. Namshi’s success is due to its wide range of quality products, seamless shopping experience, and excellent customer service. Some key features:
Key Features:
Enhanced Search Functionality- There is no need to sift through numerous pages of irrelevant items anymore. Namshi’s AI-powered search function understands human language nuances, making it easy for users to find exactly what they need. Whether you’re searching for “red evening dresses” or “leather jackets under 500 AED,” the AI understands context, synonyms, and even typos in delivering results within seconds.
AI-Driven Marketing Strategies- AI has supercharged Namshi’s marketing strategies. By analyzing customer data, AI allows the platform to segment its audience more effectively, enabling highly targeted marketing campaigns. Whether through personalized email offers, push notifications, or even social media ads, AI makes sure the right message hits the right person at the right time.
Improved Customer Support with AI Chatbots- AI at Namshi even finds its application in customer support. The app’s chatbots are always available to answer general queries like tracking orders, return policies, and product details. Moreover, these chatbots employ natural language processing to understand and respond to customer inquiries in a manner that feels conversational and helpful.
Read Also: How Do You Create a Shopping App Like Namshi for Your Business?
Kickstart Your eCommerce Business with Kody Technolab Ltd.
Starting an eCommerce business from scratch may be quite a hassle and hustle, and hence it should be teamed up with some techno-savvy firm which can help kick-start your eCommerce business.
Kody Technolab Ltd. is an eCommerce app development company that excels in developing web and mobile applications for online selling and buying. The company designs, develops, and deploys user-friendly eCommerce apps with advanced technologies and frameworks in their design.
We provide our services in UI/UX design, payment gateway integration, and scalable and secure eCommerce app development, to list a few, with continuous maintenance and support.
If you’re in need of an eCommerce app development guide, Kody Technolab proves very helpful in building an eCommerce app that improves customers’ shopping experiences for better sales and increased engagement.
Contact Information